Privacy Policy

Last Updated: January 2026

Highland Escapes ("we," "our," or "us") operates the cameron-highlands-escapes.com website. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our website.

Information Collection and Use

We collect minimal information necessary to provide and improve our services. The types of information we may collect include:

• Contact Information: When you contact us via email or the contact form, we collect your name and email address to respond to your inquiry.
• Usage Data: We may collect information about how you access and use the website, including your IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
• Cookies: We use cookies to track activity on our website and hold certain information to improve your experience.

Cookies

Cookies are small files stored on your device. We use cookies for the following purposes:

• Essential Cookies: Required for basic website functionality, such as remembering your cookie preferences.
• Analytics Cookies: Help us understand how visitors interact with our website, allowing us to improve content and user experience.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some features of our website may not function properly.

When you first visit our website, you will be presented with a cookie banner. You can choose to accept or reject non-essential cookies. Your preference will be stored for one year.

Use of Data

Highland Escapes uses the collected data for the following purposes:

• To provide and maintain our website
• To respond to your inquiries and provide support
• To analyze usage patterns and improve our content
• To detect, prevent, and address technical issues

Data Retention

We retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. Email correspondence is retained for up to two years unless you request deletion sooner.

Data Security

The security of your data is important to us. We use commercially acceptable means to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We may use third-party services for:

• Google Fonts: To display custom fonts on our website. Google may collect data according to their privacy policy.
• External Images: Some images are loaded from third-party services like Unsplash, which may have their own privacy policies.

Children's Privacy

Our website does not address anyone under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we immediately delete this from our records.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

• Access: You can request copies of your personal data.
• Rectification: You can request that we correct inaccurate information.
• Erasure: You can request that we delete your personal data.
• Objection: You can object to our processing of your personal data.

To exercise any of these rights, please contact us at contact@cameron-highlands-escapes.com.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: contact@cameron-highlands-escapes.com
• Contact Page: Contact Form